In their Harvard Business Review article “How Managers Drive Results and Employee Engagement at the Same Time” Jack Zenger and Joseph Folkman describe one of their main findings
“Supervisors are much more likely to carry both capabilities (Drive Results and Employee Engagement) than senior managers, we found. In fact, supervisors are twice as likely to do both things well than senior managers”.
Clearly, the importance and challenge supervisors and mid level management are facing are undervalued. While most of technology solution are targeting at solving top management and headquarter challenges, our take was different. Like Zenger and Folkman, we thought that the key of making a successful operation lies with the low level management.
Bravo.ai provides procedural automation for low skill work, we are the ultimate-mate of supervisors, freeing them from micromanagement, and giving them room to excel. We were very interested in these findings.
Zenger Folkman analysis of 7800 leaders labelled “behavioral bridges” – The enabling skills of leaders to “simultaneously drive for results and practice good interpersonal skills”. We couldn’t summarize our values in a better way. We are working hard to both embed these issues seamlessly into our solution, enabling our users to enhance these qualities in their day to day work.