Help Center

Plans

Free — $0/month, 100 credits per month. No credit card required.

Starter — $5/month, 500 credits per month. Best for regular use. Upgrade from Dashboard → Plans & Billing.

Free credits reset on your signup anniversary. Starter credits reset at the start of each Stripe billing cycle. Unused credits do not roll over.

What are credits?

100 credits = $1. Credits map directly to actual AI model costs with no markup. To see credits used for a specific message, click the ellipsis menu (⋯) under the message.

Credit packs (add-ons)

Starter subscribers can purchase add-on credit packs: 500 credits for $5 (one-time). Packs expire 6 months after purchase and are consumed after your monthly credits run out. Credit packs and refund credits do not reset — once used, they're gone.

Purchase from Dashboard → Plans & Billing → "Add Credits".

Which credits get used first?

When a message costs credits, they're deducted in this order:

  1. Refund credits (one-off credits from our team)
  2. Free plan credits
  3. Starter plan credits
  4. Credit packs (used last)

Within the same type, the grant expiring soonest is used first.

Cancelled or errored messages

If a message is cancelled or errors out after partial work was done, credits are charged for that work. Retrying picks up where it left off — you won't be double-charged.

Check your balance

View your credit balance and usage at Dashboard → Plans & Billing. You can also ask Bravo "how many credits do I have?" directly in the chat.

Usage history

Download a CSV of your credit usage from Dashboard → Plans & Billing → "Usage History". Select a date range (up to 90 days).

When credits run out

  • At 10 or fewer credits: a dismissible warning appears.
  • At 0 credits: sending is blocked until credits reset or you buy more.

Cancellation

Cancel anytime via Dashboard → Plans & Billing → "Manage plan". Cancellation takes effect at the end of your current billing period. No partial refunds.

Your plan stays active until that date — you can reactivate anytime before then via "Manage plan". On cancellation, Starter credits expire immediately and you're downgraded to Free with a fresh 100-credit grant. Any remaining credit packs survive the downgrade and stay usable until their own expiry.

Uninstalling the Chrome extension does not cancel a paid subscription.

Payment failures

If a payment fails, your plan enters a "past due" state. During this time your existing credits remain usable, but no new credits are issued.

Stripe retries automatically over ~2 weeks. If a retry succeeds, your plan returns to active and new credits are issued. If all retries fail, your subscription is cancelled and you're downgraded to Free with 100 credits.